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Agents, interactive dashboards and workflows, built end to end for your business.

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See it answer

The agent responds from your business information, follows your rules, and escalates anything that needs human judgment.

Customer conversation

  1. Can you deliver 20 boxes of size M nitrile gloves to Bekasi tomorrow?
  2. Yes. Bekasi is within the delivery area, size M is in stock, and orders placed before 2 PM can be delivered tomorrow.
  3. What would 20 boxes cost?
  4. Bulk pricing needs approval from our team. I’ll hand this conversation over so they can confirm the price.

AI decision

  1. Customer message received
  2. Language: English
  3. Business data: Bekasi is in the delivery area.
  4. Business data: size M nitrile gloves are in stock.
  5. Business rule: orders before 2 PM can be delivered tomorrow.
  6. Response grounded in business information
  7. Logged and attributed
  8. Customer message received
  9. Language: English
  10. Business rule: bulk pricing needs team approval.
  11. Response grounded in business information
  12. Handed to a person: send this conversation to your team
  13. Logged and attributed

Stock and delivery are confirmed from business data. Bulk pricing is handed to your team.

Interactive illustration. Not a live conversation.

See how your team takes over

Control

That conversation is waiting on a person. Press Take over: the agent stops, the badge flips, and the log records who took it and when.

Illustration. Not a live agent.
  1. Customer

    What would 20 boxes cost?

  2. AI

    Bulk pricing needs approval from our team. I’ll hand this conversation over so they can confirm the price.

The agent stays silent while you hold this.

    • It answers from your prices, your schedule and your policies. Nothing else.
    • Any conversation, any moment, a person takes over — and the agent goes silent until you release it.
    • Every message is logged and attributed. The type, the sender and the timestamp are written by the database itself, not by whoever is typing, so nobody on your team can forge them.
    • It runs on Meta’s official WhatsApp Business platform. The supported route, not a workaround that reads your phone.

    Anything about money, a date, or one specific customer’s situation can only come from your data or from one of your people. The agent cannot improvise it — that path is closed in the code, not discouraged in a prompt.

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    Custom dashboards · corporate WhatsApp

    Start with every WhatsApp conversation in one place, then add the metrics, queues, approvals and workflows your business actually wants to track.

    Custom dashboard example · corporate WhatsApp

    This example centralises WhatsApp conversations and human takeover. We can build the same live command centre around sales, stock, operations, finance, service or the measures unique to your business.

    AetherionCorporate customer operations
    Systems live
    4 teammates online

    Command centre

    Every conversation, one team

    AI, sales and service working from the same customer history.
    Updated just now
    Open conversations
    10815% vs prior period
    Teammates online
    41 vs prior period
    Human takeovers
    2111% vs prior period
    Waiting for team
    129% vs prior period

    Centralised inbox

    All conversations

    108 active
    Maya PutriWhatsApp · full customer historyEscalated
    Today
    Hi, we need 800 boxes of nitrile gloves delivered this month.
    Aetherion AII can confirm stock and standard pricing. The requested volume discount needs approval from our sales team.
    Please have someone approve it today — our procurement closes at 4pm.
    Escalated to your teamVolume discount needs human approval
    Take over to reply as a person
    Illustrative business dataTry the views and time ranges

    1. Customer channels

      One official WhatsApp Business number becomes a shared customer channel, without messages disappearing across personal phones.

    2. Business knowledge

      Your prices, policies, inventory and operating rules — organised so the system can use them without inventing what is missing.

    3. Custom AI agent

      One agent shaped around the job you need done, with clear limits on what it can answer, change or promise.

    4. Workflow automation

      The AI handles routine questions, then routes price exceptions, complaints and important customers to the right person.

    5. Interactive dashboard

      Choose what matters: conversations, sales, stock, service levels, finance, operations or a measure unique to your business. We build the view around it.

    6. Human control

      A teammate can take over an escalation instantly. The AI pauses, ownership changes visibly and the action enters the audit trail.

    What that adds up to

    • 136 tables
    • 276 stored functions
    • 88 migrations
    • 370 test files across the runtime and the dashboard
    • Every message typed, timestamped and attributed in SQL the client cannot forge

    Counted in the production database and the repository, 6 August 2026

    The dashboard uses illustrative business data. The architecture and production counts are from the system we built and run every day.

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    What we can show you

    6.7s

    median first reply

    Live traffic, Mar–Aug 2026, conversations answered within five minutes

    Mar 2026

    answering every month since, uninterrupted

    Live traffic

    ID + EN

    in the same conversation, mid-sentence

    System capability

    Every number on this page says where it came from. If we cannot say where it came from, it is not on the page.

    What we build

    The agent is the fastest thing to put live and the easiest to see working. What sits behind it carries more than messages.

    • Sales agent

      Every enquiry answered, not just the ones somebody got to.

      A new enquiry gets a real answer while the person is still interested — what they need, the first round of questions, and the details your team needs to close it, collected before anyone picks up the phone.

      It answers the moment somebody writes in. It does not chase people who go quiet on a schedule — we have not built that, and we are not going to tell you we have.

      You just saw thisThe runtime above, pointed at your leads.

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    • Custom business dashboards

      Track what matters to your business — not somebody else’s template.

      The shared WhatsApp inbox is one example. We can build your command centre around sales, stock, operations, finance, service, approvals or any signal your team needs to see and act on.

      You just saw thisThe shared inbox, business KPI and workflow views above.

      Message us on WhatsApp

    • Workflow automation and bespoke agents

      The system only your business needs.

      The job that eats someone’s week. The handoff that keeps getting forgotten. An agent shaped around how you actually operate, rather than a template somebody sells to everyone.

      You just saw thisThe workflow and human-control layers above.

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    Companies we have worked with. Not AI deployments.

    • Mega Medika
    • Global Medipro
    • Global Disomedika
    • Global Jaday Medika
    • Global Presisi
    • Peters Surgical
    • Pro Safety

    Medical, surgical and workplace safety supply · Jakarta

    Earlier business work. These logos are not the customers or data shown in the dashboard.

    How we work

    Three steps, in this order, so you never have to imagine what happens after you say yes.

    1. Capture

      What we do
      We write down everything the agent is allowed to say — prices, schedule, policies, delivery areas, the questions your customers actually ask. And the list that matters more: everything it must never do. Refunds, discounts, promises about dates. Every business has its own.
      Your part
      One conversation, plus whatever you already have. A price list, a WhatsApp export, an old FAQ. Nothing to prepare.
      What exists at the end
      A knowledge base you can read and correct. Not a black box.

    2. Rehearse

      The dates

      We agree the dates for each step in the first conversation and put them in writing. It goes live to real customers when you say it is ready — not before. We will not quote you a number we have never hit.

      We put those dates in writing in the first conversation.

      What we do
      The agent answers before a single customer sees it. You read what it says next to what your team would have said, and the wrong ones get fixed at the source. This repeats until you stop finding problems.
      Your part
      Read the answers and say “no, not like that.” That is the whole ask, and it is the step where it stops sounding like a chatbot and starts sounding like your business.
      What exists at the end
      An agent you have already read, answering the way you would answer.

    3. Go live

      What we do
      It goes live with a person watching and the take-over button one tap away. It widens when you say so, not before. And it stays current: when your prices change, what the agent knows changes with them.
      Your part
      Say when to widen. Tell us the day something changes.
      What exists at the end
      Customers answered at 11pm, and your team’s morning starting with a summary instead of a backlog.

    The first step

    That is the whole price for the agent you just watched, and you have it before you talk to us. The build fee: your prices, your schedule and your policies, answering on your own WhatsApp number, and read and corrected by you before a single customer sees it. The monthly fee: running it, keeping it current, and one person to call when something looks wrong. Anything larger — an interactive dashboard, a system-wide workflow, work that reaches into the systems you already run — gets its own number, and you have that number before you commit to anything. If we think it is not worth doing for your business, we will say that instead. We agree the dates for each step in the first conversation and put them in writing.

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    The person who scopes it is the person who builds it. No account manager, no bench to bill you for, and nobody to hand you to.

    Questions

    • It runs on Meta’s official WhatsApp Business platform, on your own number. Before anything moves, we go through exactly what happens to that number, to your existing chats and to who on your team can see what — in writing, before you commit to anything. If your number is on the ordinary WhatsApp app today, moving it is a real change with real consequences, and we will walk you through them rather than skip past them.

    • Your database sits in Singapore, on Supabase. Your dashboard runs on Vercel, also in Singapore. Everything is encrypted in transit and at rest, no advertising tracker goes anywhere near your customers’ messages, and you can ask us to export or delete all of it whenever you want. The service that receives and answers each message runs on Railway; we will tell you its region in writing before you commit. It is designed around Indonesia’s personal data protection law.

    • We do, and you tell us. Everything the agent is allowed to say lives in one place you can read, so a change is an edit, not a rebuild — tell us the day something changes and we make the change within a day or two. And it cannot quote you into trouble in the meantime: putting a price figure in a message is one of the things the code will not let it do. It hands that to a person.

    • The person who built it, on the same WhatsApp you already use. And if the agent itself goes down, WhatsApp does not — the messages still arrive, and your team answers them by hand from the dashboard, exactly the way you work today. The worst case is the week before you hired us. It is not a dead line.

    • One, and we would rather tell you here than have you find it. What you get for it: we know that system in every detail because we wrote all of it, and you get the person who built it instead of a ticket queue.

    • Yes. What the agent knows is yours — the prices, the policies, the answers you corrected — and we hand it back. Your WhatsApp number stays your number and your conversation history stays with it.

    • No. It runs alongside what you already use and does not touch it. If you later want the two talking to each other, that is a build — we scope it and price it on its own instead of folding it into a monthly fee.

    One message, on WhatsApp. No form, no call to book, no deck. Tell us the questions your team answers fifty times a week, and we will tell you what we would build and roughly what it costs.

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    +62 851-2135-1549